Terms of service

1. Services

We provide software development services including, but not limited to:

• Custom software and application development

• API development and integrations

• AI integrations

• Website development

• CRM / CMS systems

• Technical consulting

The exact scope of work will be defined in a written proposal, statement of work, or agreement.

2. Engagement model

Services are typically provided on a recurring or project-based basis. We believe in flexible, transparent collaborations and do not lock clients into long-term contracts that no longer serve them.

3. Termination

Either party may terminate the agreement at any time with one (1) month written notice.

• No long-term lock-ins

• No penalties for early termination

• Work completed up to the termination date will be invoiced and payable

  
  

This policy exists to ensure that both parties remain aligned and that collaborations continue only when they provide mutual value.

4. Fees & payment

Invoices are issued on the 1st of each month. Billing is based either on a fixed monthly fee or on the number of hours worked during the previous month at an agreed hourly rate. All invoices have a payment term of thirty (30) days unless otherwise agreed in writing. Fees are exclusive of applicable taxes. In the event of late payment, services may be temporarily paused until all outstanding amounts have been settled.

5. Termination

We reserve the right to suspend or terminate your access to our Services at our discretion, without prior notice, if you violate these Terms.

6. Client responsibilities

You agree to provide timely access to all information, systems, content, and feedback reasonably required to perform the services. You confirm that you have the legal right to provide any materials or data shared with us. Delays caused by missing information, approvals, or access may affect delivery timelines and are not our responsibility.

7. Intellectual property

Unless otherwise agreed in writing, ownership of the final deliverables transfers to you upon full payment of all outstanding invoices. We retain the right to reuse general knowledge, skills, techniques, and non-client-specific components developed during the engagement. Any third-party software, libraries, or tools remain subject to their respective licenses and terms.

8. Confidentially

Both parties agree to keep all non-public, confidential information private and to use such information solely for the purpose of fulfilling the agreement. Confidential information may only be disclosed if required by law or with prior written consent from the other party.

9. Liabilities

We make reasonable efforts to deliver high-quality and reliable software, but software development inherently involves complexity. We are not liable for indirect, incidental, or consequential damages, including loss of profit or business interruption. Our total liability under any claim is limited to the fees paid by you during the three (3) months preceding the event giving rise to the claim.

10. No guarantees

While we apply industry best practices and act in good faith, we do not guarantee specific outcomes, performance metrics, financial results, or business success. All services are provided on a best-effort basis.

11. Change to these terms

We may update these Terms from time to time. Any changes will apply only to future engagements and will be communicated in a reasonable manner.

12. Governing law

These Terms are governed by and construed in accordance with the laws of the Netherlands. Where applicable, relevant European Union regulations and directives shall apply. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts in the Netherlands.

13. Contact us

For questions regarding these Terms or your engagement, please contact us directly.